A Family Run Flooring Business Based In Pembroke Dock, Pembrokeshire - Formally Oak Floors Online

 
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Product Information

Secure your engineered wood floor to your subfloor with this MS Start Engineered Wood Adhesive. This flexible solvent free MS Polymer adhesive is suitable for a wide range of subfloors, is compatible with underfloor heating systems and adds some soundproofing to your floor.

The 15kg tub is compatible with many prepared, level subfloors in both residential and commercial areas and can cover up to 12-21m² per tub. With an open time of 30-40 minutes, your flooring can be ready for light traffic in as little as 6-8 hours and for sanding in 2-3 days, depending on ambient temperature and humidity.

Before fitting, make sure your flooring has been acclimatised and your subfloor is clean, dry and level. This product is supplied with a trowel to help make installation easier.

 

FAQs

Please read our FAQs page to find out more.

Delivery

We offer two convenient delivery options -

  • Standard Delivery: 3–5 working days
  • Express Delivery: 2 working days (cut off midday)

Key information - 

  • At checkout, you’ll be able to choose a preferred delivery date that works for you.
  • Deliveries take place Monday to Friday, between 8:00am and 5:30pm.
  • If you require a timed delivery slot, these can be arranged during ordering (additional charges may apply).
  • Delivery costs are calculated based on the size and weight of your order and will be clearly shown at checkout.
  • For a quick estimate, our Delivery Calculator is available on every product page - simply enter your postcode.
  • All orders are delivered on pallets via kerbside service only. This means your pallet will be placed at the nearest safe access point to your property.
  • Please note drivers are unable to move tiles beyond the drop off point or bring them inside your home.
  • In the event of a standard kerbside service being unsuitable, we can offer a specialist delivery. Please contact us for further information.

For more information, please visit our delivery page.

Returns

  • If your order has been delivered and you change your mind, you must notify us of your cancellation within 14 days of receipt.
  • The goods must be returned within 14 days of cancellation, provided the goods are unused and in their original packaging.
  • All returns must be sent directly back to our warehouse.
  • Once received and inspected, refunds for resalable goods will be processed within 14 days.
  • Please note that returns requested outside of the 14 day cancellation period will be subject to a 15% restocking fee, which will be deducted from your refund.
  • Returns are not accepted for clearance or discontinued items, seconds, or job lots.
  • Due to storage conditions and shelf life, we operate a non-return policy on fixing materials.

For more information, please visit our Returns page.

Can I Get A Bespoke Finish?

We can provide bespoke nosings, please contact us via email or telephone. We can advice if the colour you require can be produced in this profile.

Do You Offer Bulk Discounts?

We always look to provide the best price on large orders. Please get in touch for a bespoke costing.

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