Quick Step Basic Plus Laminate Underlay 15m²

We offer two convenient delivery options -

• Standard Delivery: 3–5 working days
• Express Delivery: 2 working days (cut off midday)

Key information - 

• At checkout, you’ll be able to choose a preferred delivery date that works for you.
• Deliveries take place Monday to Friday, between 8:00am and 5:30pm.
• If you require a timed delivery slot, these can be arranged during ordering (additional charges may apply).
• Delivery costs are calculated based on the size and weight of your order and will be clearly shown at checkout.
• For a quick estimate, our Delivery Calculator is available on every product page - simply enter your postcode.
• All orders are delivered on pallets via kerbside service only. This means your pallet will be placed at the nearest safe access point to your property.
• Please note drivers are unable to move tiles beyond the drop off point or bring them inside your home.
• In the event of a standard kerbside service being unsuitable, we can offer a specialist delivery. Please contact us for further information.
  

For more information, please visit our delivery page.

• If your order has been delivered and you change your mind, you must notify us of your cancellation within 14 days of receipt.
• The goods must be returned within 14 days of cancellation, provided the goods are unused and in their original packaging.
• All returns must be sent directly back to our warehouse.
• Once received and inspected, refunds for resalable goods will be processed within 14 days.
• Please note that returns requested outside of the 14 day cancellation period will be subject to a 15% restocking fee, which will be deducted from your refund.
• Returns are not accepted for clearance or discontinued items, seconds, or job lots.
• Due to storage conditions and shelf life, we operate a non-return policy on fixing materials.
  

For more information, please visit our Returns page.

Acclimatation